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Social Media Articles

How to Make Social Media Truly Help You Make More Money

If you want to save yourself time and money, then get smart about social media because some things work while others do not. A word of caution concerns falling into constant learning mode and then failing to take any action of any kind. And you would be wrong if you're thinking you cannot spend that much money on this kind of education. You can add a lot of power to your marketing efforts on social media just by being yourself and acknowledging those with whom you're dealing.

Instead of getting defensive when someone says something negative about your brand, embrace the negativity because negative feedback is, after all still feedback. It's pretty amazing because there are trolls on Facebook and anywhere, but you have to look at the bigger picture. You cannot be all things to people and you should never try, so just stick to business. If the comment warrants a reply from you because it's not just negative, then that's another story but always be professional.

Never have any reservations with public discussions about something negative about your product or any service you have to offer. Another tip is to avoid outsourcing your social media marketing campaigns to third-party companies.

Reputation management is an up and coming new thing due to social media and how much people love to talk about things. You can even create Google Alerts for them so that you will know as soon as someone says anything, and even if they didn't send their comments to you directly, respond to what they are saying. Even if you just thank them for bringing this to your attention, you can often defuse a potentially volatile situation.

Part of testing with any type of campaign including social media is that some things will not go so smoothly. It's how you react and respond to these things that will determine the final outcome, so just don't sweat the small stuff.

Now you can see the fallacy of your perfectionist ways, but if that's not really you then you have nothing to worry about. Accepting and acknowledging mistakes endears you to your audience and market and makes them more likely to respond well when things do go your way.

If anything, we have learned about the awesome power of social media, and this is something you want to work with. There is some over exaggerated marketing out there about this, and you have to be careful about what you believe. You will be able to find all kinds of claims and things like that with software and everything else and you just don't need it.

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​Susan Smith March 2012

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Carol Simons March 2012

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me and you can start adding your own content. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.

Tip: Use the button below to add a link to your News page. You can link it to another page on your site, to email addresses, documents or external websites.
Just click on the button, change the button text and select the area under “Link to” to choose which type of link you’d like to add to your button.

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